Kathy Nowak – Founder, CEO and Master Instructor, Trainer
Kathy Nowak is the Founder/President of Swim Otters Swim & Fitness School. With over 14 years experience, she is an expert and passionate about teaching children important lifesaving skills to be safe and enjoy the water for life.
At 20 years old, in Florida, Kathy learned all too quickly about the tragedy of childhood drowning, when her best friend’s 2 year old drowned in the backyard pool. In 1998, with the memories of that tragedy, being a new mom and water skier, Kathy enrolled her own son in a similar program. She was inspired by the program and realized her passion and desire to help children in water was something she could not dismiss. She received her training and certification and began Swim Otters Swim & Fitness School in March 2002.
Kathy was required to work her business, full-time, year ‘round for 7 years in order to receive Master Instructor status and authorization to hire her own employees. In 2009, Kathy received Master Instructor status and began building her team of employees and continued to nurture her business. Through her own research and teaching experiences, she wrote Swim Otters’ Exclusive Water Safety & Survival Program Curriculum.
Today, Swim Otters Swim & Fitness School is a thriving company and has a beautiful 4,800 sq. ft. facility in Wheat Ridge, Colorado along with 6 satellite locations. The real difference is that all lessons are private – geared to the individual personality, character and needs of the child. Most students continue in the ongoing learning programs that include, weekly maintenance, stroke development. The average life span of a Swim Otter student is 4 – 7 years. In addition, Swim Otters has its very own Rookie and Junior Swim Team and is a feeder program for several local swim teams. Swim Otters instructors are trained experts and are passionate about teaching and working with children.
Kathy believes in operating a business that is built on quality, not quantity. She is all about excellence and professionalism. Her experience of 20+ years in corporate America as a national/reseller accounts sales executive, she enjoys teaching and guiding her sales team in innovative and creative marketing strategies.
She is a dedicated, hard worker and continues to build a dynamic team through perseverance – offering an award winning program to customers with quality customer service, and offers young professionals excellent employment opportunities with employee benefits. She is devoted to teaching her employees the art of running a professional and successful business with excellent results on a daily basis.
WSS Swim Instructors
All of our swim instructors are trained professionals who have over 200 hours of training. Our job is to teach YOUR child how to swim safely, and enjoy the water…for life.
Making it her lifelong goal to help children learn about the dangers of water and perform water safety skills in an incident, Heather has received training and certification in all areas – water safety, stroke development and competitive swimming.
Ms. Cherron – WSS Swim Instructor
With a degree in Physiology, Cherron is in graduate school and studies acupuncture and herbal medicine at the Colorado School of Traditional Chinese Medicine. She loves to be outdoors in nature either hiking or SUP boarding in the water. She considers her job at teaching water safety & survival skills to children a very essential part of life.
Jo has been teaching kids to swim for over 10 years. She is originally a native of Ohio and moved recently to Colorado after she graduated from college. She is an educated professional with a degree Psycho-Biology. Jo swam since the age of 3, and ended her competitive swimming career at Lake Erie College. She was raised by her mother who has been a professional swim team coach on the collegiate level. Jo was the lucky recipient of her mother’s instruction pertaining to all strokes, stroke development and swim team coaching.
Nathan is a proud graduate of Michigan State University. Growing up in Michigan and near the lake, swimming and aquatics have been a part of his life for as long as he can remember. He is an educated professional with a degree in Kinesiology. With his extensive athletics and water sports background, he enjoys teaching children how to be strong swimmers. Nathan loves working with kids and believes that when they are water safe, the water can be so much fun.
Mr. Will – WSS Swim Instructor
Will has been teaching kids to swim for over 5 years. He is originally from Tennessee, he moved to Colorado after college. He is an educated professional with a degree in Recording Industry Management. In his free time, he enjoys playing and listening to music. Will is a Master S.C.U.B.A. Diver who loves to dive in open deep waters.
All of our customer care staff members are dedicated to providing quality customer service. We do things right! But, if there’s a chance we don’t get it right, we will do our best to assist you in making things right!
An alumnus of Carroll University and University of Colorado – Boulder, Mark brings over 38 years of business and sales experience to Swim Otters. Growing up on a lake in Wisconsin, he understands all too well, the importance of water safety. Mark, is an avid photographer, and enjoys gardening, cooking and woodworking.
Racheal – Customer Service, Assistant Manager
Racheal is passionate about working in child based business. She brings years of customer service and billing experience to Swim Otters. She understands what parents are looking for in customer service. She loves kayaking and canoeing, so she appreciates the importance of water safety. Racheal is college educated with a variety of administrative skills, and is dedicated to the difference we make in children’s lives.
Lindsay – Enrollment Dept Manager
Lindsay has 15 years of customer service experience and sales. She was on swim team throughout school years, and snorkeling/scuba diving from the age of 13. She has a love for children and helping to make swimming fun by providing the best customer service possible.
Lauren – Customer Service / Retail Supervisor
Born and raise in Colorado, Lauren has 11 years experience as an Administrative Assistant. She is dedicated to helping parents and students alike at Swim Otters. Lauren is currently studying to become an architect. On her days off, she enjoys snowboarding, racing and watching hockey.